support
support

Technical support

Comprehensive technical support of websites from .webdot aimed at maintaining the health and security of your resource.

Package

$12/ hour
>$65/ month

services

services

dots11

Technical support with the flexible payment system
Hourly payment
Fixed payment

Website maintenance with us

  • Quick access to the team - response time 20 minutes
  • Your task will be handled by qualified specialist
  • Low cost of services
  • Communication is convenient for you: WhatsApp, Viber, Email, Skype
  • Testing the site after any changes

Technical support with the flexible payment system
Hourly payment
Fixed payment

support

Technical support

СЕРВИСЫ

website support

theme

/Basic

Updating CMS, components, modules, plugins


Monitoring site availability / troubleshooting if the site is down


Backup setup


Website security control, domain name / hosting extension renewal


Dedicated manager / consultations


+1 hour to finalize and fill the site


– up to 3 new articles / month


— and / or —


– work with content blocks, modules, plugins, components


– creation and / or processing of graphic elements

6h/ month

65$
Order
layout

/optimal

Updating CMS, components, modules, plugins

Monitoring site availability / troubleshooting if the site is down


Backup setup


Website security control, domain name / hosting extension renewal


Dedicated manager / consultations


+7 hours to finalize and fill out the site:


– up to 9 new articles / month


– up to 2 new pages


— and / or —

– layout of the front pages of the site


– work with content blocks, modules, plugins, components


– creation and / or processing of graphic elements

12h/ month

135$
Order
cms_solution

/business

Updating CMS, components, modules, plugins

Monitoring site availability / troubleshooting if the site is down


Backup setup


Website security control, domain name / hosting extension renewal


Dedicated manager / consultations


+15 hours to finalize and fill the site:


– up to 12 new articles / month


– up to 4 new pages


– new additional elements (banners, links, etc.)


– promotion of services (SEO) for 2 hours per month


— and / or —

– layout of the front pages of the site


– work with content blocks, modules, plugins, components


– creation and / or processing of graphic elements

20h/ month

225$
Order

СЕРВИСЫ

Additional services

contract

/ Technical audit of sites

Check for errors / conflicts on the site


Audit Management Algorithms


Detailed audit of site loading speed with a list of technical recommendations


Resource Trust Rating

1-2 days/ up to 20 pages

155$
Order
layout

/website's modifications

Tablet / mobile versions of existing site pages
Optimization of an existing site / increase in speed of its loading
Transferring the site to another hosting / CMS system

Adding and configuring mailboxes on the server / debugging feedback forms


Correction of errors in the HTML layout of the site

Competent text / graphic design / screen typography design


Development and addition of new types of services / services of any complexity
Adding Products / News / Photos

hourly rate

specify
Order
debit

/integration with 1:C/ payment systems

Analysis of the project for compliance with the requirements of implemented modules


Hourly refinement of the structure / content (if necessary)


Module setup / debugging in test mode


Learning to interact with the new system

hourly rate

specify
Order
Q and A section:

No, this service is optional. A well-designed site works without any work to maintain it. Maintenance is required if there is a need to make a global changes to the site.

Site maintenance is required for the operational introduction of corrections and adjustments, site restoration in the event of a “fall” or hacking.

If you didn’t order the site from us, then it’s not a fact that we will take it for maintenance, a lot depends on the site’s platform and how it was developed.

Yes. If you are in another country/ city – will discuss the ability of delivering signed copies of the contract.

A prepayment of 100% per month is paid. At the end of the month we send you reports on the work done and the hours spent. Payment method – non-cash payment. All documents for your accounting we will provide.

Description of the service “Technical support”

A technical support of websites from .webdot is a regular monitoring, perfoming preventive and corrective measures aimed at maintaining the health of your resource.
The work of the site depends on some factors:
- hosting (server);
- what the client part is written on, whether you follow the updates of important components that are involved in development, etc.
Website maintenance from .webdot includes:
- updating information on the site;
- refinement and optimization of source materials;
- optimization of program code;
- prolongation of hosting/ domain name;
- monitoring of the health of the resource;
- adding links and backing up information;
- a dedicated manager for consultations.

Result: Your website works well and is ready for promotion and furthur SEO-optimization. Keep your site in a good shape, order the technical support from us!

Let’s develop a great product while leveling up your team



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